Emperador Hotel Madrid

I selected this hotel for attending a synod because it provides event rooms especially designed for it, which made my work-related stay convenient. The staff was accommodating and helpful, and the location was ideal for accessing major attractions and shops within walking distance.

The only service I missed for my work was the availability of an on-site business center for any last-minute printing or office needs.

The location of the hotel was perfect for our family visit to "Tina, the Musical" at the Coliseum Theatre, just a short stroll away. The spacious rooms and the breathtaking rooftop terrace with panoramic city views offered a delightful retreat for our family after a day of sightseeing.

My wife says that having a designated family lounge or play area within the hotel premises would have been a great addition for families with children.

The décor of the hotel exuded a timeless elegance, with its grand portraits and the combination of pure colors that brought a sense of calm and refinement. The general areas, including the rooftop pool and terrace, were adorned with exuberant flowers and plants, creating a relaxing atmosphere ideal for a quiet stroll or a leisurely picnic. As a senior woman, I appreciated the hotel's accessibility, with well-designed spaces and facilities that catered to the needs of senior guests, making it easy to move around and enjoy all the amenities.

I would ask for better accessibility features for senior people, such as clearer signage or assistance from the children working there.

The hotel had a pool, which was fantastic for the hot weather in August. The staff were pleasant and helpful, and the housekeeping was excellent.

Felt so relaxed, the staff made sure everything was taken care of.

The location of the hotel was very central in Madrid and offered fabulous views from the room and rooftop bar. The service at check-in and registration was great, and I was pleasantly upgraded to a suite. I loved the swimming pool on the roof.

Felt like a VIP, no complaints.

Great location, central and convenient. Lovely rooftop pool with a stunning view. Clean room with character. Friendly staff on the roof terrace. Good coffee and tea facilities.

Nothing, all excellent.

I had a great stay in the city center. The hotel was conveniently located near restaurants and shopping areas, making it easy to explore. The metro station was right next to the hotel, so getting around was a breeze. The room was comfortable and clean, and the staff provided excellent service. The breakfast was delicious, offering a variety of options. Plus, the rooftop bar and pool provided a great spot to relax and soak up the city views.

The staff could be a bit more friendly at times, but it didn't take away from the overall positive experience.

Wow, staying at this hotel made me feel like I was on the red carpet. And the art gallery in the lobby was a nice touch, I felt so cultured! The square with all the statues was like being in a royal garden.

I absolutely loved everything. I mean, who doesn't enjoy a hotel without a pool?

Comfortable hotel, welcoming staff, central location, surprise upgrade, free drinks/snacks, great pool/terrace.

Nothing, all great.

Great location and comfortable rooms. We enjoyed the rooftop pool and bar with its stunning views. The hotel staff was accommodating and helped us with our requests. we had a pleasant stay at this hotel.

Located on Gran Via with plenty of bars, restaurants, and a shopping center nearby. Room size was a bit small but we upgraded to a suite with a sofa which made our stay better. Roof pool and lounge area were a nice perk. Friendly staff and comfortable, quiet rooms.

We recently stayed at a hotel in the heart of Gran Via for the holiday season. The location was perfect for exploring the city with ease, and the staff was incredibly friendly and helpful. The hotel's elegant atmosphere brought a unique charm that is hard to find these days. We particularly enjoyed spending time in the lobby lounge, sipping on drinks and watching life pass by. The room was spacious and cleaned twice a day, and it was easily accessible for those with mobility devices. it was a great stay at a reasonable price.

Would be happy to recommend this hotel.

A majestic square, located opposite the Royal Palace, surrounded by 20 solid stone statues of old Spanish monarchs, creates an enchanting setting for a leisurely stroll. It felt like stepping into a historical fairy tale, with each statue telling a story of its own.

Thin walls.

Had a great Easter break at a hotel in Madrid. the rooftop pool was amazing, with stunning views over the city and a lovely cocktail bar. the location was perfect, close to the palace and in a quiet area. the service was excellent from the moment we arrived until we left.

The internet was quite slow and the signal inside the room was not very strong. It would have been nice if the rooftop bar was open, as the weather was warm and it would have been a great place to relax and enjoy the views.

We had an amazing stay at this luxurious hotel in the heart of the city. The location was perfect, right in the center of the shopping area and close to the theater district. We were able to easily explore the city and enjoy all it had to offer. The staff were incredibly friendly and helpful, making us feel welcome from the moment we arrived. The rooftop bar and pool were a highlight, offering stunning views of the sunset. We spent many evenings relaxing up there, enjoying the ambiance and the excellent service. this place provided us with enhanced comfort and quality services.

I would highly recommend this hotel to anyone.

Perfect location for sightseeing, close to public transportation. Immaculately clean and well-maintained with a great breakfast. The rooftop pool and bar offer a relaxing escape with stunning views. Upgraded rooms provide access to a comfortable lounge area, a nice touch. Ideal for families with adjacent rooms available.

The hotel had a fantastic rooftop pool with plenty of sun loungers. the location was also great, with easy access to public transport and nearby attractions. the hotel provided excellent housekeeping service, with clean and spacious rooms.

The prices of food and drink at the hotel were exorbitant, making it quite expensive to dine there. the internet access was also limited, only available for free in the lobby and requiring an additional fee for access in the rooms.

Centrally located, easy transportation access, and great facilities. The breakfast was tasty, and the staff was friendly and helpful. The hotel is also clean and has a fantastic pool and terrace area on the roof.

Nothing that I didn't like.

I had an exceptional stay at a centrally located hotel in Madrid. The elegant lobby and nice room with a view made me feel welcomed and comfortable. The reception staff was extremely helpful and the breakfast buffet was extraordinary. The bed was firm, but surprisingly comfortable. I highly recommend this hotel for its excellent location and pleasant amenities.

The hotel’s central location allowed us to access many of the major tourist attractions with ease. Our room was clean and nicely decorated, with convenient amenities available for use.

One thing that detracted from our stay was a bad smell in the room.

The location of this place is amazing, right in the heart of a bustling shopping district with a metro station just a few steps away, making it so easy to get around. The service here is also top notch, with quick and friendly responses to any request I had. The amenities in the room were also a real highlight, with tea and coffee making facilities and an in-room safe. It was great to relax on the terrace and take in the views too.

I found the buffet a little empty at times, but staff were quick to replenish it when I mentioned it to them and were always eager to help with anything I needed. I had a fantastic stay here and would definitely recommend it to anyone coming to this city.

The room with a terrace overlooking Gran Vía made me feel like I was right in the heart of the vibrant city. As a business traveler, it was perfect to unwind after a busy day.

Personally, I found the elevator a bit slow.

I keep coming back for the great service and comfortable stay. Staff helped me print important documents. The amenities suit me perfectly - Wi-Fi, 24-hour reception, fitness center, rooftop pool, and more. Perfect for my city trips.